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In your day-to-day tasks as a real estate manager, you constantly face ethical challenges. How you respond to these challenges affects more than your personal reputation - it can make or break your business. In this video-based course, you will analyze several scenarios and reinforce all concepts through workbook exercises. In addition, a significant part of the course addresses the CPM^® Code of Professional Ethics and enforcement of the code by the IREM Ethics and Discipline Boards.

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2010 President-elect, Institute of Real Estate Management
Ronald L. Goss, CPM^®

Ronald L. Goss, CPM, is the 2010 President-elect of IREM and president of RPM Management Co., Inc. He also is senior vice president, a director and secretary of RPM Management’s parent company Rector Phillips Morse., Inc. 

Mr. Goss’s areas of responsibility include leasing and management of commercial/retail, condominium, and office building properties. He is a long-time member of IREM’s Arkansas Chapter No. 64 and has, over the years, held numerous leadership positions with the chapter, including that of president. In 1986, he was honored by the chapter as its “CPM of the Year.”

Mr. Goss also is active in community affairs and public service activities.  He is vice president of the board of directors of the Little Rock Community Mental Health Center; a board member of the Arkansas Conflict Resolution Association; chairman of the Lonoke Community Center and a 20-year arbitrator with the Arkansas Better Business Bureau.

Mr. Goss earned his B.A. degree (1969) from Harding University, Searcy AR, and a Master of Science in Education (M.S.E.) degree (1974) from the University of Central Arkansas, Conway, AR.